Free Brunch Buffet for First Responders

Overview:

1. Participation in the “Free Brunch Buffet for First Responders” Promotion is limited to qualified Club Serrano members.
2. The promotion period will take place 9:00am – 2:00pm, Wednesday, October 28,2026.
3. Participants must present their proof of service at the Club Serrano Desk to activate the promotion.
4. To redeem, qualified participants must present their Club Serrano card at A.YC.E. buffet inside Palms Casino Resort during brunch buffet hours on Wednesday, October 28, 2026 (see hours -  A.Y.C.E. Buffet | Palms Casino Resort ) using their Club Serrano Card and a valid photo ID. 
5. Qualified guests will receive one (1) complimentary brunch buffet, no purchase required. 
6. Guests are responsible for any taxes, tips, and gratuities.
7. Limit one redemption per eligible participant.
8. Unused/Expired buffet vouchers cannot be extended and have no cash value. 

 General Rules:

1. Must be 21 years of age or older (with identification acceptable to Palms) to participate and must be a member in good standing of the Club Serrano program. Membership is free. 
2. Prizes are non-transferable and non-exchangeable. 
3. When applicable, winners must fill out a prize log, a prize agreement, and applicable tax form(s) (e.g., W-9, 1042-S, etc.) and provide a valid photo I.D. to claim a prize. 
4. All Prize Winners are solely responsible for all applicable federal, state and local taxes, including taxes imposed on their income. Non-US resident Prize Winners further acknowledge and agree that Prizes are subject to federal withholding requirements, which for non-cash prizes may require the potential winner to remit a tax withholding payment to Palms based on the required percentage of the fair market value of the prize won. No cash redemption or Prize substitution allowed, except as expressly set forth above. 
5. Falsification of any information will result in ineligibility. 
6. Palms Casino Resort does not endorse any agreements concerning the sharing of winnings made between Participants. Such agreements are entered solely by the Participants and will not be enforced by Palms Casino Resort under any circumstances. 
7. Palms Casino Resort shall be excused from all performance and or payment obligations when the ability to execute the aforementioned promotion/giveaway/drawing/tournament has been impeded as a result of, or arising from, any of the following: governmental laws, regulations, orders, war, acts of terrorism, acts of nature, pandemic viruses, riots, civil disobedience; severe weather conditions including but not limited to tornadoes, hurricanes, ice storms, snow storms, and/or hail storms; state or national emergencies (hereinafter referred to as "Force Majeure conditions"). Palms Casino Resort shall only be excused from their performance and/or payment obligations of said promotion/giveaway/drawing/tournament during the duration of the Force Majeure condition. Executive management of Palms Casino Resort shall retain the right to cancel, terminate, or postpone the Promotion/Giveaway/Drawing/Tournament in its sole discretion, due to Force Majeure conditions. Executive management of Palms Casino Resort shall retain the option to reschedule the Promotion/Giveaway/Drawing/Tournament at its sole discretion but has no obligation to do so. The staff of Palms Casino Resort shall use reasonable efforts to inform Promotion/Giveaway/Drawing/Tournament Participants of the cancellation, termination, or postponement of any Promotion/Giveaway/Drawing/Tournament due to Force Majeure conditions. 
8. For Slot Tournaments, only one (1) person may play a machine at a time. 
9. For invited Tournament Play, invitations are limited to the actual name on the invite and non-transferable. Spouse/family member(s)/friend(s) are ineligible to play for invited patrons. 
10. By participating in the Promotion/Giveaway/Drawing/Tournament, all participants agree to and acknowledge that they will abide by the official rules, regulations, and procedures of the Promotion/Giveaway/Drawing/Tournament. Official rules will be posted at the Club Serrano Rewards Center. 
11. By participating in this Promotion/Giveaway/Drawing/Tournament, you grant Palms Casino Resort permission to print, publish, televise, or otherwise use your name, city, state, photograph, or likeness for promotional purposes. 
12. Management on duty will resolve any and all disputes. Persons who violate any rule, gain unfair advantage participating in the contest, or obtain winner status using fraudulent means will be disqualified. 
13. Persons who have been excluded from the property or who have requested a self-limitation of casino privileges at the property are not eligible to participate in the Promotion/Giveaway/Drawing/Tournament. 
14. Employees, officers, directors, representatives and agents of FP Holdings, L.P. d/b/a Palms Casino Resort or any prize provider(s) and their respective parent companies, subsidiaries, and affiliates, including but not limited to Palm’s sister property Yaamava’ Resort & Casino, are not eligible to participate or win a prize. 
15. Casino capacity is limited and participation in a promotion/giveaway/drawing/tournament is not guaranteed if a member is unable to register/activate entries during the times stated in the official rules. No special circumstances will warrant the delaying of a promotion/giveaway/drawing/tournament to be able to accommodate individuals or groups of individuals. 
16. Management reserves the right to substitute prizes with a prize of equal value. 
17. For in-person (“must be present to win”) drawings, Palms may announce a potential winner’s first name and last initial, last four digits of a Club Serrano account, and/or first name/last name (or any combination thereof). Listen carefully to the drawing instructions announced by the MC and have your Club Serrano card in-hand. Failure to claim your prize within the allotted timeframe will disqualify you from the prize.
18. Management reserves the right to cancel, change or modify the promotion without notice at any time. 
19. Palms Casino Resort endorses responsible gaming. If you or someone you know has a problem with gaming responsibly, please call the 24-hour Problem Gambling Helpline at 1-800-MY-RESET. 

THIS PROMOTION IS SUBJECT TO NRS §463.362