Gemstone Exclusive
Palms Casino Resort gives Club Serrano members 50+ exclusive rewards Mondays in November.
5X Slot Point Multiplier
Mondays in November | 5AM - 12PM
Earn 5X Slot Points on qualifying slots and video poker games. Activate the offer at any Marketing Kiosk before playing.
Gemstone Gift Giveaway
November 16
Invited Club Serrano members age 50+ are invited to our Gemstone Gift Giveaway on November 16. Swipe your card at a Marketing Kiosk to print your voucher and pick up your complimentary gemstone gift from 10AM to 3PM.
Promotion Details
Days
Every Monday
Hours
5AM – 12PM
Eligibility
Club Serrano members, aged 50+
Standard Promotion Rules
5X Multiplier Rules
November 2026: Gemstone Mondays Promotions
Official Rules
Overview:
- Participation in the “Gemstone Mondays” promotion is limited to Club Serrano members, 50 years of age or older.
- Participants must swipe their Club Serrano card at the Marketing kiosk and activate the point multiplier promotion, PRIOR TO PLAYING TO BE ELIGIBLE.
- Promotion will take place every Mondays in November; 2, 9, 16, and 23, and 30, 2026 from 5:00am -12:00pm.
- Club Serrano members can earn 5X slot points on select qualifying slots and video poker games (excluding electronic table games).
- Slot Points earned will be added to their Club Serrano account within 24 hours after the conclusion of the promo period described above, provided the participant has activated the promotion at the kiosk.
- Qualified participants must have their players’ card correctly inserted in the club card reader on eligible slots and video poker games (excluding electronic table games).
- 5X Slot Points will not be awarded for play that occurred prior to swiping at the kiosk to activate the slot point multiplier.
Participants MUST pull their Club Serrano card from the Slot machine reader on or before the conclusion of promotion for slot points/ratings to be counted. Failure to do so will result in points not being multiplied.
General Rules:
- Must be 21 years of age or older (with identification acceptable to Palms) to participate and must be a member in good standing of the Club Serrano program. Membership is free.
- Prizes are non-transferable and non-exchangeable.
- Participants drawn must have a Government issued valid photo ID acceptable to Palms Promotion Representative and their Club Serrano Player’s Card at time of verification to claim any and all Prizes. When applicable, winners must fill out a prize log, a prize agreement, and applicable tax form(s) (e.g. W-9, 1042-S, etc.) and provide a valid I.D. to claim a prize. The prize winners are solely responsible for all applicable federal, state and/or local taxes.
- All Prize Winners are solely responsible for all applicable federal, state, and local taxes, including taxes imposed on their income. Non-US resident Prize Winners further acknowledge and agree that Prizes are subject to federal withholding requirements, which for non-cash prizes may require the potential winner to remit a tax withholding payment to Palms based on the required percentage of the fair market value of the prize won.
- Falsification of any information will result in ineligibility.
- Palms Casino Resort does not endorse any agreements concerning the sharing of winnings made between Participants. Such agreements are entered solely by the Participants and will not be enforced by Palms Casino Resort under any circumstances.
- Palms Casino Resort shall be excused from all performance and or payment obligations when the ability to execute the aforementioned promotion/giveaway has been impeded as a result of, or arising from, any of the following: governmental laws, regulations, orders, war, acts of terrorism, acts of nature, pandemic viruses, riots, civil disobedience; severe weather conditions including but not limited to tornadoes, hurricanes, ice storms, snow storms, and/or hail storms; state or national emergencies (hereinafter referred to as "Force Majeure conditions"). Palms Casino Resort shall only be excused from their performance and/or payment obligations of said promotion/giveaway during the duration of the Force Majeure condition. Executive management of Palms Casino Resort shall retain the right to cancel, terminate, or postpone the Promotion/Giveaway in its sole discretion, due to Force Majeure conditions. Executive management of Palms Casino Resort shall retain the option to reschedule the Promotion/Giveaway at its sole discretion but has no obligation to do so. The staff of Palms Casino Resort shall use reasonable efforts to inform Promotion/Giveaway Participants of the cancellation, termination, or postponement of any Promotion/Giveaway due to Force Majeure conditions.
- By participating in the Promotion/Giveaway/Drawing, all participants agree to and acknowledge that they will abide by the official rules, regulations, and procedures of the Promotion/Giveaway/Drawing. Official rules will be posted at the Club Serrano Rewards Center.
- By participating in this Promotion/Giveaway/Drawing, you grant Palms Casino Resort permission to print, publish, televise, or otherwise use your name, city, state, photograph, or likeness for promotional purposes.
- Management on duty will resolve any and all disputes. Persons who violate any rule, gain unfair advantage participating in the contest, or obtain winner status using fraudulent means will be disqualified.
- Persons who have been excluded from the property or who have requested a self-limitation of casino privileges at the property are not eligible to participate in the Promotion/Giveaway/Drawing.
- Employees, officers, directors, representatives and agents of FP Holdings, L.P. d/b/a Palms Casino Resort or any prize provider(s) and their respective parent companies, subsidiaries, and affiliates, including but not limited to Palm’s sister property Yaamava’ Resort & Casino, are not eligible to participate or win a prize.
- Casino capacity is limited and participation in a promotion/giveaway/drawing is not guaranteed if a member is unable to register/activate entries during the times stated in the official rules. No special circumstances will warrant the delaying of a promotion/event to be able to accommodate individuals or groups of individuals.
- Management reserves the right to substitute prizes with a prize of equal value.
- Management reserves the right to cancel, change or modify the promotion without notice at any time.
Palms Casino Resort endorses responsible gaming. Please gamble responsibly. If you or someone you know has a gambling problem and wants help, please call the Nevada Council on Problem Gambling Helpline at 1-800-GAMBLER.
THIS PROMOTION IS SUBJECT TO NRS §463.362
Gemstone Gift Giveaway
November 2026: Gemstone Gift Giveaway
Official Rules
Overview:
- Participation in the “Gemstone Gift Giveaway” is limited to invited Club Serrano members, 50 years of age or older.
- Promotion will take place on Monday, November 16, 2026, between 10:00am – 3:00pm.
- Invited guests will receive one complimentary gift item.
Participants must swipe their players card at any Marketing Kiosk between 9:55am – 2:59pm to print the voucher.
- Gifts must be picked up between 10:00am – 3:00pm on the above date at the gift distribution area.
- In the event all gifts have been exhausted, management has the right to substitute the gifts or offer a Free Slot Play equal to the value of the gift item.
- Free Slot Play in lieu of gifts will be valid and must be played within 24 hours. Any unused/expired Free Slot Play will be forfeited.
Failure to print and / or redeem the voucher between the promo hours mentioned above will result in forfeiture of the promo.
- Redemption is limited to one (1) gift per Participant. *While supplies last*
General Rules:
- Must be 21 years of age or older (with identification acceptable to Palms) to participate and must be a member in good standing of the Club Serrano program. Membership is free.
- Prizes are non-transferable and non-exchangeable.
- Participants drawn must have a Government issued valid photo ID acceptable to Palms Promotion Representative and their Club Serrano Player’s Card at time of verification to claim any and all Prizes. When applicable, winners must fill out a prize log, a prize agreement, and applicable tax form(s) (e.g. W-9, 1042-S, etc.) and provide a valid I.D. to claim a prize. The prize winners are solely responsible for all applicable federal, state and/or local taxes.
- All Prize Winners are solely responsible for all applicable federal, state, and local taxes, including taxes imposed on their income. Non-US resident Prize Winners further acknowledge and agree that Prizes are subject to federal withholding requirements, which for non-cash prizes may require the potential winner to remit a tax withholding payment to Palms based on the required percentage of the fair market value of the prize won.
- Falsification of any information will result in ineligibility.
- Palms Casino Resort does not endorse any agreements concerning the sharing of winnings made between Participants. Such agreements are entered solely by the Participants and will not be enforced by Palms Casino Resort under any circumstances.
- Palms Casino Resort shall be excused from all performance and or payment obligations when the ability to execute the aforementioned promotion/giveaway has been impeded as a result of, or arising from, any of the following: governmental laws, regulations, orders, war, acts of terrorism, acts of nature, pandemic viruses, riots, civil disobedience; severe weather conditions including but not limited to tornadoes, hurricanes, ice storms, snow storms, and/or hail storms; state or national emergencies (hereinafter referred to as "Force Majeure conditions"). Palms Casino Resort shall only be excused from their performance and/or payment obligations of said promotion/giveaway during the duration of the Force Majeure condition. Executive management of Palms Casino Resort shall retain the right to cancel, terminate, or postpone the Promotion/Giveaway in its sole discretion, due to Force Majeure conditions. Executive management of Palms Casino Resort shall retain the option to reschedule the Promotion/Giveaway at its sole discretion but has no obligation to do so. The staff of Palms Casino Resort shall use reasonable efforts to inform Promotion/Giveaway Participants of the cancellation, termination, or postponement of any Promotion/Giveaway due to Force Majeure conditions.
- By participating in the Promotion/Giveaway/Drawing, all participants agree to and acknowledge that they will abide by the official rules, regulations, and procedures of the Promotion/Giveaway/Drawing. Official rules will be posted at the Club Serrano Rewards Center.
- By participating in this Promotion/Giveaway/Drawing, you grant Palms Casino Resort permission to print, publish, televise, or otherwise use your name, city, state, photograph, or likeness for promotional purposes.
- Management on duty will resolve any and all disputes. Persons who violate any rule, gain unfair advantage participating in the contest, or obtain winner status using fraudulent means will be disqualified.
- Persons who have been excluded from the property or who have requested a self-limitation of casino privileges at the property are not eligible to participate in the Promotion/Giveaway/Drawing.
- Employees, officers, directors, representatives and agents of FP Holdings, L.P. d/b/a Palms Casino Resort or any prize provider(s) and their respective parent companies, subsidiaries, and affiliates, including but not limited to Palm’s sister property Yaamava’ Resort & Casino, are not eligible to participate or win a prize.
- Casino capacity is limited and participation in a promotion/giveaway/drawing is not guaranteed if a member is unable to register/activate entries during the times stated in the official rules. No special circumstances will warrant the delaying of a promotion/event to be able to accommodate individuals or groups of individuals.
- Management reserves the right to substitute prizes with a prize of equal value.
- Management reserves the right to cancel, change or modify the promotion without notice at any time.
Palms Casino Resort endorses responsible gaming. Please gamble responsibly. If you or someone you know has a gambling problem and wants help, please call the Nevada Council on Problem Gambling Helpline at 1-800-MY-RESET.
THIS PROMOTION IS SUBJECT TO NRS §463.362



