Overview:

1.    Participation in the new sign-up promotion is limited to new Club Serrano members on the first five (5) days of signing up.

2.    The New Club Serrano member promo will start on May 01, 2025, at 12:00am.

3.    To qualify for the New Member promotion, players must earn the required tier points on eligible slots, video poker or eligible table games. Electronic Table Games Excluded.

4.    Tier points must be earned anytime within the 5-day period.

5.    Players can earn a total of five (5) incentives for their play that occurred anytime within the first five (5) days of signing up.

6.    Incentives will be awarded based on the Tier Point earning threshold below:

7.    Once required Tier points are earned, eligible participants must swipe their Club Serrano card at the Marketing kiosk to redeem the award.

8.    The Prize selected at the Marketing kiosk are non-transferable and non-exchangeable.

9.    Members must have their Club Serrano Cards correctly inserted into a slot machine to be eligible.

10.    Table players must present their card to the dealer upon buy in to properly get rated for their table game play.

11.    Free Slot Play will be valid for 3 days from issuance

12.    Free Table Bet vouchers will be valid for 24 hours from issuance

13.    Any unused/expired free slot play, or free table bet vouchers have no value and will be forfeited.

General Rules:

1.    Must be 21 years of age or older (with identification acceptable to Palms) to participate and must be a member in good standing of the Club Serrano program. Membership is free.  

2.    Prizes are non-transferable and non-exchangeable.

3.    When applicable, winners must fill out a prize log, a prize agreement, and applicable tax form(s) (e.g. W-9, 1042-S, etc.) and provide a valid I.D. to claim a prize. The prize winners are solely responsible for all applicable federal, state and/or local taxes.  

4.    Falsification of any information will result in ineligibility.  

5.    Palms Casino Resort does not endorse any agreements concerning the sharing of winnings made between Participants. Such agreements are entered solely by the Participants and will not be enforced by Palms Casino Resort under any circumstances.  

6.    Palms Casino Resort shall be excused from all performance and or payment obligations when the ability to execute the aforementioned promotion/giveaway has been impeded as a result of, or arising from, any of the following: governmental laws, regulations, orders, war, acts of terrorism, acts of nature, pandemic viruses, riots, civil disobedience; severe weather conditions including but not limited to tornadoes, hurricanes, ice storms, snow storms, and/or hail storms; state or national emergencies (hereinafter referred to as "Force Majeure conditions"). Palms Casino Resort shall only be excused from their performance and/or payment obligations of said promotion/giveaway during the duration of the Force Majeure condition. Executive management of Palms Casino Resort shall retain the right to cancel, terminate, or postpone the Promotion/Giveaway in its sole discretion, due to Force Majeure conditions. Executive management of Palms Casino Resort shall retain the option to reschedule the Promotion/Giveaway at its sole discretion but has no obligation to do so. The staff of Palms Casino Resort shall use reasonable efforts to inform Promotion/Giveaway Participants of the cancellation, termination, or postponement of any Promotion/Giveaway due to Force Majeure conditions.

7.    By participating in the Promotion/Giveaway/Drawing, all participants agree to and acknowledge that they will abide by the official rules, regulations, and procedures of the Promotion/Giveaway/Drawing. Official rules will be posted at the Club Serrano Rewards Center.

8.    By participating in this Promotion/Giveaway/Drawing, you grant Palms Casino Resort permission to print, publish, televise, or otherwise use your name, city, state, photograph, or likeness for promotional purposes.

9.    Management on duty will resolve any and all disputes. Persons who violate any rule, gain unfair advantage participating in the contest, or obtain winner status using fraudulent means will be disqualified.

10.    Persons who have been excluded from the property or who have requested a self-limitation of casino privileges at the property are not eligible to participate in the Promotion/Giveaway/Drawing. 
 
11.    Employees, officers, directors, representatives and agents of FP Holdings, L.P. d/b/a Palms Casino Resort or any prize provider(s) and their respective parent companies, subsidiaries, and affiliates, including but not limited to Palm’s sister property Yaamava’ Resort & Casino, are not eligible to participate or win a prize

12.    Casino capacity is limited and participation in a promotion/giveaway/drawing is not guaranteed if a member is unable to register/activate entries during the times stated in the official rules. No special circumstances will warrant the delaying of a promotion/event to be able to accommodate individuals or groups of individuals.  

13.    Management reserves the right to substitute prizes with a prize of equal value. 

14.    Management reserves the right to cancel, change or modify the promotion without notice at any time.

15.    Palms Casino Resort endorses responsible gaming. Please gamble responsibly. If you or someone you know has a gambling problem and wants help, please call the Nevada Council on Problem Gambling Helpline at 1-800-GAMBLER or text 800-GAM.

THIS PROMOTION IS SUBJECT TO NRS §463.362