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Welcome to Palms Procurement Services

Palms Casino Resort and Palms Place actively collaborate with San Manuel Procurement to obtain the highest quality of desired goods and services, on time and within budget. Many aspects of the Palms strategic sourcing program were developed in concert with unit-level purchasing experts from across the organization.

We manage a diverse selection of goods and services used across the Palms operation. We establish and handle all supplier relationships and have signatory authority for all supplier contracts. We are committed to providing exemplary service to the property and to our suppliers, and to conducting Palms purchasing initiatives in an ethical and sustainable manner.

Mission Statement

At Palms Casino Resort and Palms Place, our Mission and Vision set the foundation for everything we do. They create our results-driven performance while promoting character, continuous improvement, and integrity. They drive us to conduct business with transparency, respect, and an appropriate sense of responsibility to each other, our business partners, and the community. We demand this of ourselves, and we purposefully choose to do business with vendors who share these values.

If you have any questions about the meaning or application of this Policy, please contact the Compliance Department at [email protected]

Vendor Expectations

To successfully do business with FP Holdings, L.P.; PPII Holdings, LLC; and their affiliates (together, “Palms” or the “Company”), suppliers should adhere to the following guidelines when working through each stage of the Procurement cycle:
A. Procurement

  • Follow the Palms procurement process in all transactions for goods and services.
  • Comply with the Palms Supplier Code of Conduct.
  • Understand that Procurement Services is the sole agency authorized by Palms to negotiate and make commitments against Palms accounts for the procurement of goods and services.
  • Submit fair and reasonable pricing through bids and RFPs.
  • Ensure that a contract or purchase order is executed prior to commencing work and/or delivering product.
  • Preferred shipping method is FOB Destination.
  • Maintain proper insurance throughout obligations including general liability, automobile liability, and worker’s compensation coverage. Submit and maintain the proper COI, if required.
  • Maintain a current W9 on file.
  • Review standard terms and conditions.
  • Secure and maintain all government-required licenses, permits, registrations and certificates, including licenses or registrations required by gaming authorities, and abide by all related reporting requirements.
  • Cooperate with any background investigation conducted by Palms in connection with the requirements of its gaming licenses or other laws and regulations.

B. Related Party Acknowledgment
Suppliers are required to create and maintain transparency by notifying [email protected] if they, as a company, or if any of their beneficial owners could be considered a “related party” to:

  • A Palms director, officer, executive or Team Member; or
  • A director, executive officer or Tribal Citizen of the San Manuel Band of Mission Indians or its subsidiaries.

Related Parties include:

  • Any immediate family member of any of the foregoing persons, which means any child, stepchild, parent, stepparent, spouse, sibling, mother-in-law, father-in-law, son-in-law, daughter-in-law, brother-in-law, or sister-in-law, or any person (other than a tenant or employee) sharing the household of such; and
  • Any firm, corporation, or other entity in which any of the foregoing persons is employed or is a partner or principal or in a similar position or in which such a person has a 5% or greater beneficial ownership interest.

C. Receiving

  • Provide deliverables that meet the highest standard.
  • List the Purchase Order (PO) number on ALL packing slips.
  • Deliveries:
    • Palms Resort & Casino 4321 W. Flamingo Rd., Las Vegas, NV 89103-3903
      • Hours of Operation: Monday-Saturday from 5:00am-1:00pm

D. Accounts Payable

  • Submit ALL invoices directly to accounts payable (AP) at [email protected] for processing/issuance of payment.
  • Include the purchase order number for AP to process (or your invoice may be rejected).
  • Provide invoices with appropriate supporting documents in a timely manner.
  • Preferred payment method is ACH.
  • Preferred payment terms are Net 45.

E. Through all Interactions

  • Maintain ethical, fair and lawful conduct.
  • Avoid any actual, potential and perceived conflict of interest.
  • Communicate effectively in a timely manner, ensuring that appropriate personnel are informed/involved.
  • Provide accurate/complete information.
  • Promptly address and resolve disputes.
  • Maintain and uphold confidential information.
  • Comply with the Palms Supplier Code of Conduct.

Palms has responsibility to its internal departments and stakeholders to ensure the goods and services we purchase are always of the utmost quality, pricing is fair/ reasonable and we are able to maintain high standards for both our guests, all our affiliated entities, and the Tribal Community. It is those suppliers who share the same passion and adhere to these guidelines that we desire to do business with now and for the years to come.

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